FAQ

Frequently asked questions

How long before my Order will be sent?


We try to have any Orders ready and dispatched within 2 days of placing the Order. If we have any problems shipping your Order within this time frame will contact you and advise an approximate delivery date.




How long does it take to receive my Order?


We ship all our Orders by Australia Post. Australia Post can take up to 6 Business Days for Standard Postage. Rural / Remote areas may take longer. We recommend checking your Postcode on the Australia Post website for approximate delivery times from our Postcode 5251 Mt Barker SA Please allow enough time for delivery for your Event.




Can I return my Order if I change my mind?


We are sorry but we do not except returns if you have simply changed your mind. On the rare occasion you have received a Product that is Faulty or Damaged please email us a picture within 7 days of receiving your Order so we can organise a solution for you.




Balloon Deliveries for inflated balloons?


We are currently delivering inflated balloons with air or helium to select Suburbs within South Australia, please choose our Inflated Balloon listing from the Menu to see what we currently have available for delivery and how it all works. Please view which Suburbs we are currently able to deliver to from our Balloon Delivery information on our menu before placing an Order. You must choose your Postcode at the bottom of our Inflated Balloons Delivery Page and add to your Cart so that the correct Shipping Charge is added to your Order.This way you can Order multiple items to all be delivered together for one charge. If you wish to purchase Balloon DIY Kits please do not choose any of our designs from the Inflated Balloon Delivery Menu.




Are balloons biodegradable?






BOUTIQUE BALLOONS STORE

We create & work from our Warehouse in South Australia and Ship to Australia & Worldwide!

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Pro Environment Balloon Alliance

Boutique Balloons are proud and active members of the Pro Environment Balloon Alliance (PEBA).

Members of PEBA do not support, or condone, nor will they facilitate the deliberate release of balloons and promote the correct disposal of balloons.

We support the sale of helium balloons by balloon professionals that follow responsible practices and standards.

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